Terms and Conditions

This website is operated by God’s Own Luxury.  Throughout the site, the terms “we”, “us” and “our” refer to God’s Own Luxury.  God’s Own Luxury offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions and policies stated here.

By visiting our website godsownluxury.co.uk (our site) and / or purchasing something from us, you engage in the terms and conditions that are set out below. Please read these terms and conditions carefully before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.

Please click on the button marked “I Accept” at the end of these terms and conditions if you accept them. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Products from our site.

You can view the most current Terms and Conditions at any time on this page.  We reserve the right to update, change or replace any part of these Terms and Conditions by updating them on this website.  It is your responsibility to check this page periodically for any changes.  Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on GoDaddy.  They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – PRODUCT AVAILABILITY

Our site is only intended for use by people residents who are based in the UK. We do not accept orders from individuals outside of the UK. 

SECTION 2 – ONLINE STORE TERMS

By placing an order through our site, and agreeing to our Terms and Conditions, you represent that you are legally capable of entering into binding contracts; you are at least 18 years old; You are resident in one of the Serviced Countries; and you are accessing our site from that country.

SECTION 3 – CONTRACT BETWEEN YOU AND US

After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (the Dispatch Confirmation). The contract between us (Contract) will only be formed when we send you the Dispatch Confirmation.

The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.

We reserve the right to refuse service to anyone for any reason at any time.  

SECTION 4 – OUR STATUS

We may occasionally provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking, that products you purchase from companies to whose website we have provided a link on our site, will be of satisfactory quality, and any such warranties are DISCLAIMED by us absolutely. 

SECTION 5 – CHANGES TO THE SERVICE AND PRICES

Prices for our products and services are subject to change without notice at any time.  We reserve the right to modify or discontinue the service without any notice at any time.  We shall not be liable to you for any modification, price change, suspension or discontinuation of the service or product.

SECTION 6 – PRODUCT OR SERVICES

We have made every effort to display each product and their colour as accurately as possible.  We cannot guarantee that your computer or devices monitor will accurately reflect the colour of the product.

We reserve the right to limit the amount of each product or service to any one person.

We reserve the right to discontinue any product or service at any time.

We reserve the right to change the price of our products and services without any notice at any time.

SECTION 7 – CONSUMER RIGHTS / REFUNDS

If you are contracting as a consumer, you may cancel a Contract at any time within seven working days, beginning on the day after you received the products. In this case, you will receive a full refund of the price paid for the products in accordance with our refunds and returns policy.

Should you change your mind once your order has been received, returns/exchanges are accepted within the seven-day cooling off period.  You must inform us in writing.  

You must also return the product to us immediately and in the same condition in which you received them, and at your own cost and risk.  You have a legal obligation to take reasonable care of the products while they are in your possession.  If you fail to comply with this obligation, we may have a right of action against you for compensation. 

Returns / exchanges will only be processed once the product has been received.  Refunds will usually be made using the same method originally used by you to pay for your purchase.

SECTION 8 – DELIVERY

Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within [14 days] OR [a reasonable time] of the date of the Dispatch Confirmation, unless there are exceptional circumstances.

SECTION 9 – RISK AND OWNERSHIP

The Products will be at your risk from the time of delivery.

Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

SECTION 10 – PRICE AND PAYMENT

The price of any Products will be as quoted on our site, except in cases of obvious error.

These prices include VAT and delivery costs.

Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.

Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product’s correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.

We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.

Payment for all Products must be by credit or debit card. We accept payment with Mastercard, Visa, Maestro, Switch, Sulo, Visa Electron, Delta and American Express. We will not charge your credit or debit card until we despatch your order.

SECTION 11 – OUR LIABILITY

We warrant to you that any Product purchased from us through our site is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You agree that from time to time we may remove the service for periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk.  The service and all products and services delivered to you through the service are provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchant quality, fitness for a particular purpose and durability.

In no case shall God’s Own Luxury part of the Gemelia Group Limited, our directors, affiliates, suppliers and service providers be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products produced using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.  Because some jurisdictions do not allow the exclusion or he limitation of liability for consequential or incidental damages, in such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 12 – IMPORT DUTY

We currently do not offer our Products for delivery outside the UK.

SECTION 13 – WRITTEN COMMUNICATIONS

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

SECTION 14 – SEVERABILITY

If any of these Terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

SECTION 15 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to the service constitutes the entire agreement and understanding between you and us and govern your use of the service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions).

Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

SECTION 16 – GOVERNING LAW

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of United Kingdom.

SECTION 17 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms and Conditions at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website.  It is your responsibility to check our website periodically for changes.  Your continued use of our access to our website or the service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

SECTION 18 – CONTACT INFORMATION

Questions about the Terms and Conditions should be sent to us at hello@godsownluxury.co.uk 

Updated 7th April 2022